Privacy Policy

---

🛡 Privacy Policy – Longstar Appliances

Last Updated: June 2025

At Longstar Appliances, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or contact us.

📥 1. Information We Collect

We may collect the following types of information:

• Your name

• Email address

• Phone number

• Delivery address (if applicable)

• Product inquiries or preferences

• Feedback or messages you send us

🎯 2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries or messages

• To confirm and deliver product orders

• To improve our products and customer service

• To send updates, if you opt-in

🤝 3. Sharing Your Information

 liye Return/Refund Policy aur Terms & Conditions bhi bana du — useful hota hai trust build karne ke liye, specially agar aap product sell kar rahe ho. Bolo?We do not sell or rent your personal information to anyone. We may share it on  Delivery partners (for product shipping)

• Payment processors (if online payment is enabled)

🔐 4. Data Security

We take reasonable steps to protect your data using industry-standard technology. However, please note that no method of transmission over the internet is 100% secure.

🍪 5. Cookies (If Applicable)

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.

🙋 6. Your Rights

You have the right to:

• Request a copy of the information we hold about you

• Ask us to correct or delete your data

• Opt out of any future communication

📧 7. Contact Us

If you have any questions about this Privacy Policy or your data, feel free to contact us:

• 📞 Phone: ‪+91-9590779918‬

• 📧 Email: support@longstarappliances.com

📝 Tip: Replace nelmangla banglore and support@longstarappliances.com with your real number and email.

Agar chaho to main turant aap ke    

Refund Policy

Customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a refund according to the policy below:

---

✅ Refund Eligibility

Refund requests must be made within 7 days of delivery.

The product must be unused and in its original packaging.

For electronic products, photo or video proof of the issue is required.

---

❌ Non-Refundable Items

Products that have been used or damaged.

Customized or special-order items.

Digital or downloadable products.

---

💸 Refund Process

Once we receive your request, we will verify the product within 3–5 business days.

If approved, the refund will be credited to your bank account, UPI, or wallet within 7–10 business days.

---

📩 Contact Us

📞 Mobile/WhatsApp: ‪+91-9590779918‬

📧 Email: support@longstarappliances.in

🕘 Working Hours: Monday to Sunday, 10 AM – 8 PM