Terms and Conditions

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Last updated : 18/06/2025

Company Name: Longstar Marketing

Location: Bangalore, India

Binnamangala, Sadashiva Nagara, Nelamangala Town, Karnataka 562123

1. Introduction

Welcome to [Your Business Name]. By accessing or purchasing from our website, you agree to abide by the terms and conditions outlined below. If you do not agree with any part of these terms, please do not use our services.

2. Products and Services

We provide household appliances including washing machines, geysers, air coolers, vacuum cleaners, grinders, shoe racks, and more. All products are subject to availability and may be modified or discontinued without notice.

3. Pricing and Payments

All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change pricing at any time without notice.

Full payment is required before delivery, unless otherwise agreed.

4. Booking & Delivery

Customers can place orders online or via phone. We offer doorstep delivery within our service areas.

Delivery timelines may vary depending on product and location, but we strive for prompt service.

Any delays will be communicated via phone or WhatsApp.

5. Guarantee and Warranty

Guarantee: Free service (labor + parts) during the guarantee period (if applicable).

Warranty: Free service/labor; parts chargeable after the guarantee period ends.

Customers must retain the original invoice to claim guarantee or warranty services.

6. Return and Replacement

Products once sold are generally non-returnable, except in case of manufacturing defects.

Defective products will be repaired or replaced as per our service policy.

Customers must report any issues within 48 hours of delivery.

7. Customer Responsibilities

Customers must provide accurate contact and address details.

It is the customer's responsibility to ensure someone is available to receive the product at the time of delivery.

8. Liability Disclaimer

We are not responsible for any indirect or consequential loss or damage.

We are not liable for delays or damages caused by circumstances beyond our control (natural disasters, transport strikes, etc.).

9. Privacy Policy

Your personal details (phone, address, etc.) will be used strictly for order and service purposes and will never be sold or shared with third parties.

10. Modifications

We reserve the right to update or modify these terms at any time. Continued use of our website and services constitutes acceptance of the revised terms.

11. Contact Us

For any queries or service requests, please contact us:

📞 Phone/WhatsApp: [9590779918]

📍 Address[]Binnamangala, Sadashiva Nagara, Nelamangala Town, Karnataka 562123

📧 Email: [support@longstar.in]